As tax season approaches, some are considering using AI chatbots like ChatGPT for help with their returns. However, experts advise caution as they may provide inaccurate answers. Despite concerns over data security and the need for personalized advice, AI chatbots can still be useful for general tax questions and education. Human tax professionals remain the most reliable source for personalized advice and error-free returns.
The FTC has filed a complaint against H&R Block for allegedly misleading consumers about its free tax filing products and wrongfully deleting user data. The FTC claims that H&R Block made false claims, made it difficult for users to downgrade to cheaper products, and committed "data-wipes." H&R Block denies these allegations and emphasizes their value, expertise, and pricing. This action follows the FTC's recent scrutiny of tax filing software providers and highlights alternative free filing options for taxpayers.
