The US Department of Education is facing criticism over ongoing issues with the Free Application for Federal Student Aid (FAFSA). Former student loan official Wayne Johnson has accused the department of "malicious negligence" for technical problems preventing students from accessing and completing forms. This has delayed award letters, leaving applicants in limbo and potentially reducing college enrollment as happened during the COVID-19 pandemic. Republican lawmakers and financial aid administrators are also expressing concerns, highlighting a need for quick resolutions.
